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Big font on receipt

jw

08 Jan, 2013 10:45 AM

Hi,

I've tried a couple different receipt templates now, and nothing changes. Everything is oversized like it was an A3 paper or something like that.
Nevermind what template I choose, it's the same font, layout etc.
What's wrong?
Picture attached (My old excel receipt to the right)

  1. 2 Posted by chris on 08 Jan, 2013 01:40 PM

    In checkout, File, Page Setup, try changing the paper size, I select A4, if I select the actual receipt paper size mine also looks like yours. Sometimes I also have to play with the scale % also. Hope this helps

  2. 3 Posted by Ron on 09 Jan, 2013 01:35 PM

    Hi JW,

    Thank you for the image. It looks like it could be due to the size of your logo. Have you tried printing from the Example Store?

    HTH,

    Ron

  3. CO Michele closed this discussion on 02 Apr, 2013 12:56 PM.

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