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Open Cash Register without a Sale

1. Support Staff 1 Posted by Service on 31 May, 2013 06:35 PM

   Fernando,

   Do you have of one our supported cash drawers? You can check from the list at this link https://checkoutapp.com/kb/general/checkout-hardware. If so, you should be able to open the cash draw by turning the key.

   I hope this helps.

   Regards,
   Michele
   Checkout Support

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2. Service closed this discussion on 31 May, 2013 06:35 PM.

3. Fernando Ricart re-opened this discussion on 31 May, 2013 06:55 PM

4. 2 Posted by Fernando Ricart on 31 May, 2013 06:55 PM

   I do have one of your supported cash drawers. The key works great. I wanted to know if there is a way to do it within the software.

   Sent from my iPhone

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5. Support Staff 3 Posted by Service on 03 Jun, 2013 12:43 PM

   Hello Fernando,

   The only way to open the cash drawer without a sale is to turn the key and open the drawer. The only setting in the software to open the drawer is to automatically open when doing a sale. Information on configuring this is at this link
   https://checkoutapp.com/documentation/96_setup_hardware

   Regards,
   Michele
   Checkout Support

   • Edit

6. Service closed this discussion on 03 Jun, 2013 12:43 PM.

7. Checkout Support re-opened this discussion on 11 Jul, 2014 02:47 PM

8. Support Staff 4 Posted by Checkout Suppor... on 11 Jul, 2014 02:49 PM

   In case you missed it, we recently released Checkout 4, introducing the ability to open the drawer without the need of a sale.

   Regards,

   Mike
   Checkout Support

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