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Checkout POS Connector fails after installing Shopify POS app

Don

22 Jun, 2015 01:50 PM

We installed the Shopify POS app so that we can process orders via iPad. Now the Checkout Connector is failing to sync, says "Unknown Error Happened". I've attached an image of the error log from Checkout.

We currently can't process our website orders.

Thanks for your help.

  1. 1 Posted by Don on 22 Jun, 2015 02:01 PM

    Also:

     - we have installed the latest update to Checkout
     - there is one order that was placed using the iPad Shopify POS app, and we suspect that the Checkout Connector errors when attempting to download that order
     - we archived that order in Shopify but Checkout still has the same error

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