Sync with spotify is creating a crash with my Check out

celeste

06 Nov, 2015 12:25 AM

Checkout crash-log
============================================
   Date: 2015-11-06T10:22:22.176368+10:00
   Build: 8243 / 4.0.10
   Mac OS: (10, 10, 5) / x86_64
   Machine ID: 2892-7392
============================================
        Traceback (most recent call last):
  File "/Users/marcvano/dev/Acclivity/checkout4_env/Checkout/build/Release/Checkout.plugin/Contents/Resources/lib/python2.7/site-packages/modelcontrollers/webstoremodelcontroller.py", line 299, in syncForced_options_
  File "/Users/marcvano/dev/Acclivity/checkout4_env/Checkout/build/Release/Checkout.plugin/Contents/Resources/lib/python2.7/site-packages/modelcontrollers/shopifyapicontroller.py", line 51, in __init__
  File "/Users/marcvano/dev/Acclivity/checkout4_env/Checkout/build/Release/Checkout.plugin/Contents/Resources/lib/python2.7/site-packages/webstore/shopify/shopifywebstoreplugin.py", line 41, in __init__
  File "/Users/marcvano/dev/Acclivity/checkout4_env/Checkout/build/Release/Checkout.plugin/Contents/Resources/lib/python2.7/site-packages/webstore/shopify/shopifystore/client.py", line 76, in __init__
ValueError: Bad store_url: http://global-free-style-lifestyle-fashion.myshopify.com It has to be in the format: hostname.myshopify.com

  1. Support Staff 1 Posted by Service on 06 Nov, 2015 03:11 PM

    Hi Celeste,

    Thank you for reaching out to us. I'm sorry to hear that you're experiencing some difficulties with the integration to Shopify.

    Looking at the last line in the crash log you provided, it shows "Bad store_URL"

    By any chance, in checkout under the web store setting, are you including the (http://) fin the "Shop Address" field? If that's the case, you will need to remove that and only include "global-free-style-lifestyle-fashion".

    Regards,
    Joseph Grushack
    Checkout Customer Care

  2. Service closed this discussion on 06 Nov, 2015 03:11 PM.

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