Reports at End of Day
Hi - just wondering if you can help - currently at the end of the day we print off the End of Day report and the Performance by Brand report to get the information we need - is there one report that does both? Also I find if we raise orders during the day these appear on the performance by brand report too which throws out our actual takings analysis - is there anyway around this too? Thanks Jane
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Support Staff 1 Posted by Checkout Suppor... on 19 Feb, 2015 08:36 PM
Hello Jane,
There is no report that combines these two reports so they will have to be run separately.
When you say that you raise orders during the day and these appear on the performance by brand report, I am not sure what you are referring to. Could you perhaps provide screenshots or further description of what you are referring to?
Regards,
Mike
Checkout Support
2 Posted by Jane Bassett on 25 Feb, 2015 01:43 PM
Hi Mike
Thanks for getting back to me - I have attached sample reports of what we print off each day:
The End of Day which in the sample shows we have taken £940.01 and then the Performance by Brand to see the department breakdown - which on the same day is totalling £1162.00.
I look forward to hearing from you.
Jane
Jane Bassett
2XS
Beaver Lodge
Bell Lane
Birdham
Chichester
West Sussex
PO20 7HY
Tel: 01243 512552
Mob: 07879898671
Email: [email blocked]
www.2xs.co.uk www.x-train.co.uk www.prosportsunscreen.co.uk
Support Staff 3 Posted by Checkout Suppor... on 04 Mar, 2015 03:28 PM
Hello Jane,
The difference between the two amounts is $221.99. I see you have a sale for $222 for the 2x5 Sales Windsurfing. Can you check this sale and see if it has been paid in full? It would appear that you may have only received $.01 to this sale.
The Performance by Brand is showing you the total dollar sales. The End of Day is showing the payments received to the cash drawer. It would appear that the full amount of the sale was not received.
Regards,
Mike
Checkout Support