log in issue
After typing in user name and password, it shows Browse and
Manual for searching IP adress.
I don't know what happen..
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Support Staff 2 Posted by Checkout Support on 12 May, 2014 02:09 PM
Hi Nicole:
I'm sorry that you're having a problem. If I understand you correctly, after opening Checkout and trying to login to the store, you're presented with a store administration window without displaying any stores?
If that is correct and you only run Checkout on one computer, could you take a look at our FAQ here to try and resolve the issue.
If you run Checkout on more than one computer, could you provide some additional details such as:
Is this the host computer?
If this is not the host computer, is the host computer on the LAN?
Can you see the other computer on the network using Bonjour?
Are you able to access the store on the other computer?
I hope this helps.
Regards,
Andy
Checkout Support