completely disappointed
I have more than a year using (or trying to do it) Checkout app, i have decided open a discussion after see the new upgrade dont resolve basic and elementally things to a store. If i compare check out app with a car, is like the car were very pretty but with out windscreens wipers or impossible to turn to left. With check out i have not get to modify the total amount, why? i cant understand how a 499$ software is so basic. I have the impression that the check out Team put all the effort and energy in the "cosmetically" things but dont become his software in something easily (or possible) to modify for the user. Why after pay 499$ i cant modify or customize the templates in your platform. it will be very useful the checkout app team visit and talk with people who works in stores, service repairs... The software is not able to do very very basic things,and other are simply a nightmare , in fact i thing it must be a beta version, not a 499$ version.
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2 Posted by Made Mastika on 23 Aug, 2014 05:15 AM
This comment was split into a new discussion: completely disappointed
I second this. The Shopify connector makes it even worse. It's meant to sync in the background, but what do you know? It uses the foreground thread to do so, making the application completely useless in the store.
This upgrade is rubbish. Not even worth marking it as application in beta stage.
Support Staff 3 Posted by Checkout Support on 26 Aug, 2014 02:36 PM
Hello Raimundo,
Sorry that you are having this issue. I'd like to clarify exactly what your issues are and I'm not sure if you're aware of some features that Checkout has:
1 - You mention that you cannot modify the total amount. Do you mean you cannot edit an invoice total before recording it or, once the invoice is recorded, you have no way of editing it?
2 - Checkout 3.x always had a printed receipt template that you can modify. The format we use is HTML. With Checkout 4.0 we added the following:
• a new user interface to easily customize all 5 shipping sample templates with the same options (an option to show notes, for example).
• you can also customize it in your own language.
• Previously we only supported Star Printer for receipt printers in Checkout 3. Now we added support for Epson.
Regards,
Mike
Checkout Support