Quoting and stock management

Fred

27 Apr, 2013 08:21 AM

Quoting an item will generate a request for that item from stock. This should not happen as the quote is not an order yet.

  1. Support Staff 1 Posted by Service on 29 Apr, 2013 05:23 PM

    Fred,

    I am sorry that you are having this problem. This was an issue and resolved in the last build 3.5.7. From the Checkout Menu > About Checkout will display the Checkout build installed. You can install the latest update from the Checkout Menu > Check for Product updates.

    This should resolve the issue. Please advise if you need further assistance.

    Regards,
    Michele
    Checkout Support

  2. Service closed this discussion on 29 Apr, 2013 05:23 PM.

  3. Frederick Rubie re-opened this discussion on 29 Apr, 2013 05:47 PM

  4. 2 Posted by Frederick Rubie on 29 Apr, 2013 05:47 PM

    Dear Michele,
    I am impressed.
    This problem was completely ignored for two full years although it cannot
    be considered anything other than a capital
    mistake , as it would sistematically give incorrect purchase
    quantities ...enough to make a user bankrupt if one followed the program
    blindly.
    To be frank (and polite) I had the impression I was talking to a brick wall
    and the impression was that the company prefered solving printing issues
    and the like...the wait has been long and I am not sure I will revert back
    to Checkout.
    But good job I am glad you got to this (central) issue.
    Regards

  5. Service closed this discussion on 30 Apr, 2013 12:37 PM.

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