Quoting and stock management
Quoting an item will generate a request for that item from stock. This should not happen as the quote is not an order yet.
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Support Staff 1 Posted by Service on 29 Apr, 2013 05:23 PM
Fred,
I am sorry that you are having this problem. This was an issue and resolved in the last build 3.5.7. From the Checkout Menu > About Checkout will display the Checkout build installed. You can install the latest update from the Checkout Menu > Check for Product updates.
This should resolve the issue. Please advise if you need further assistance.
Regards,
Michele
Checkout Support
Service closed this discussion on 29 Apr, 2013 05:23 PM.
Frederick Rubie re-opened this discussion on 29 Apr, 2013 05:47 PM
2 Posted by Frederick Rubie on 29 Apr, 2013 05:47 PM
Dear Michele,
I am impressed.
This problem was completely ignored for two full years although it cannot
be considered anything other than a capital
mistake , as it would sistematically give incorrect purchase
quantities ...enough to make a user bankrupt if one followed the program
blindly.
To be frank (and polite) I had the impression I was talking to a brick wall
and the impression was that the company prefered solving printing issues
and the like...the wait has been long and I am not sure I will revert back
to Checkout.
But good job I am glad you got to this (central) issue.
Regards
Service closed this discussion on 30 Apr, 2013 12:37 PM.