Checkout Crashing When Swiping Credit Card
When swiping a credit card it is possible for Checkout to crash with the message:
Sorry. Checkout (–version information–) encountered an unexpected error and must quit now. A crash log has been saved. Please contact Checkout support if this problem persists.
The is related to the Keyboard Input Type. It was set to 42. We typically expect a Keyboard Type of 40.
Resolution
The values for Keyboard Input Type are set in: /Library/Preferences/com.apple.keyboardtype.plist
- Unplug the swiper
- Rename the plist file (to something such as OLDcom.apple.keyboardtype.plist)
- Restart the Mac
- Plug the swiper in the USB port