Shopify Product Sync, You've got it wrong!
Hi Guys,
So we have migrated to shopify to use with the latest version of Checkout. The product sync is great apart from, instead of using the description on the product variant code, it uploads the code as the product option.
Example
Product is
shorts in red size 32 - code: 1234-r-32
Gives options to buy on shopify as, R and 32. Should be RED, 32
Any ideas if you can fix this as it means that every product that goes up has to be changed. Our product codes match the MPN's of the brands we have meaning that its easy for us to use google shopping etc. Its no good to us to have product codes that would need to read 1234-red-32.
Keyboard shortcuts
Generic
| ? | Show this help |
|---|---|
| ESC | Blurs the current field |
Comment Form
| r | Focus the comment reply box |
|---|---|
| ^ + ↩ | Submit the comment |
You can use Command ⌘ instead of Control ^ on Mac
1 Posted by Shawn on 16 Dec, 2014 09:05 PM
This might be the info you are looking for
http://docs.shopify.com/manual/configuration/store-customization/advanced-navigation/linked-product-options
2 Posted by Gravitate Cycle... on 17 Dec, 2014 10:19 AM
Hi Shaun,
The issue is not with our store, its with the way in which the shopify
connector reads and allocates the data to shopify.
Its sending the product code to the SKU on shopify which is correct, but its
also sending the product code to the option name, where it should be sending
the Product code description.
From: Sha
Can you see what I mean now. By all means if I could access the code for the
connector I would but I¹m pretty sure the link you sent me is not for that.
Kind Regards,
CHRIS SLATER
Director
TEL: 0191 222 1682 / 07972 927 949
Gravitate Cycles Ltd
Arch 10 Forth Street
Newcastle upon Tyne
NE1 3nZ
www.GravitateCycles.co.uk
[email blocked] <***@***>
VAT Reg. No. 171 054 044 Registered No. 08705329 England and Wales
P Please consider your environmental responsibility before printing this
e-mail
DISCLAIMER
Gravitate Cycles does not accept legal responsibility for the contents
within its emails.
This communication and any attachments may contain information that is
confidential and/or privileged and is for the exclusive use of the intended
recipient(s). Any views or opinions expressed are solely those of the author
and do not necessarily represent those of Gravitate Cycles.
If you are not the intended recipient of an email from Gravitate Cycles, any
form of distribution, copying or use of this communication by anyone else is
strictly prohibited.
Neither Gravitate Cycles nor the sender accepts any responsibility for
viruses and it is the recipient¹s responsibility to scan this email and any
attachments for viruses. The sender does not accept liability for any errors
or omissions in the contents of this message, which arise as a result of
e-mail transmission. If verification is required please request a hard-copy
version.
Please note that Gravitate Cycles reserves the right to monitor emails sent
or received. Please contact the sender if you believe you have received an
email from Gravitate Cycles in error.
<[email blocked]>
Date: Tue, 16 Dec 2024 21:05:30 +0000
To: Gravitate Cycles <[email blocked]>
Subject: Re: Shopify Product Sync, You've got it wrong! [Product Questions
#1046]
3 Posted by Shawn on 18 Dec, 2014 04:05 PM
I see what you're saying now. For my store the Code = Description, I'm pretty sure you would need to change the Code to match the actual Description. I'm basing this on my experience using Checkout and Shopify together without any issues using variants. Wish you the best of luck.
4 Posted by Chris Slater on 18 Dec, 2014 06:07 PM
Hi shawn,
I understand what your saying but
1. I can't use a description as a code because it makes barcodes in the shop way way too long.
Eg 1234-yellow-32waist-fall
Instead of 1234-32-aw
2. I can't use a code as a description because customers would never know what they were buying unless I manually change it for 10k parts
1234-36-01
Shimano 11-36 xt cassette
3. If I did use the description as the code, It would take me a decAde to set up Google shopping.
The easiest way to do it is to change the code on the connector so it reads the code as the code and the code description as the choice the customer sees.
Regards
Chris
5 Posted by CHRIS SLATER on 12 Feb, 2015 02:09 PM
ANY NEWS ON THIS?
IM AT THE POINT OF SCRAPPING THE WHOLE LOT AND USING A SYSTEM THAT WORKS AS IT SHOULD.
A REPLY WOULD BE GREAT!
Support Staff 6 Posted by Checkout Suppor... on 21 Feb, 2015 12:48 AM
Hello Chris,
The way that the Shopify Connector works is that the unique product code for the products in Checkout is pushed to Shopify and used as the product's options. So, in your example, 1234-r-32 produces the options of R and 32. This is how the integration works. At this point, this is not something that is in the works to change, but I'd like to clarify further.
Regarding your previous post where you mention the barcode needs to be specific and short, I just want to make sure it is clear that the barcode and the product code are two separate fields that do not need to match. If you use the code as 1234-Red-32, you'll have the options of Red and 32 but the barcode can be 1234-r-32 if that is what you need it to be.
I hope that this makes sense. If I am understanding that your barcode needs to be unique for Google shopping and other purposes, you should be able to use the code as needed to give you the options.
Regards,
Mike
Checkout Support
7 Posted by Chris Slater on 21 Feb, 2015 09:14 AM
Hi Mike,
You've completely missed the point.
It pulls the product code to shopify as the variant description. NOT the
variant description like it should.
1235-005-32
Should be Fox Demo Shorts-Red-32 waist
But the options that the customer gets is
Colour :005
Waist: Red
Then if you change 005 to red, like I spent a day doing, when that products
status changes on checkout it puts it back to 005.
Kind Regards,
Chris Slater
Director
TEL: 0191 222 1682 / 07854 14 14 40
Gravitate Cycles Ltd
Arch 10 Forth Street
Newcastle upon Tyne
NE1 3nZ
www.GravitateCycles.co.uk
[email blocked]
VAT Reg. No. 171 054 044 Registered No. 08705329 England and Wales
P Please consider your environmental responsibility before printing this
e-mail
DISCLAIMER
Gravitate Cycles does not accept legal responsibility for the contents
within its emails.
This communication and any attachments may contain information that is
confidential and/or privileged and is for the exclusive use of the intended
recipient(s). Any views or opinions expressed are solely those of the author
and do not necessarily represent those of Gravitate Cycles.
If you are not the intended recipient of an email from Gravitate Cycles, any
form of distribution, copying or use of this communication by anyone else is
strictly prohibited.
Neither Gravitate Cycles nor the sender accepts any responsibility for
viruses and it is the recipient¹s responsibility to scan this email and any
attachments for viruses. The sender does not accept liability for any errors
or omissions in the contents of this message, which arise as a result of
e-mail transmission. If verification is required please request a hard-copy
version.
Please note that Gravitate Cycles reserves the right to monitor emails sent
or received. Please contact the sender if you believe you have received an
email from Gravitate Cycles in error.
From: Checkout Support <[email blocked]>
Date: Sat, 21 Feb 2025 00:48:23 +0000
To: <[email blocked]>
Subject: Re: Shopify Product Sync, You've got it wrong! [Product Questions
#1046]