or Create a profile

Home → Product Questions →

Can't Login

David

18 Feb, 2015 04:51 PM

Hey Guys,

We can't seem to login anymore. The app does find the database and lets us fill in our user details but when we click on login it just keeps loading and loading Can you please help. I tried creating and restoring a backup but that didn't help. We also tried reinstalling checkout that didn't help either. Attached is a image of what happens.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

  • New Issue

  • Conversation Started

    A conversation has been started with the Checkout staff to resolve this discussion.

  • Close the discussion

Private Permissions

This discussion is private. Only you and Checkout support staff can see and reply to it.

Public Permissions

This discussion is public. Everyone can see and reply to it.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

19 Feb, 2015 08:36 PM Reports at End of Day
18 Feb, 2015 10:36 PM Checkout 4.0 in Full French Language Like V2.3.2
18 Feb, 2015 10:21 PM Custom Printing Templates in v4
18 Feb, 2015 10:19 PM VAT (taxes) printed on invoice : EUROPEAN LEGAL REQUIREMENTS
18 Feb, 2015 04:51 PM Can't Login

Recent Articles

Hardware Requirements
Restore from a Backup
Product Import/Export Fields
Enstore to Shopify Migration
Mac OS X 10.10 Yosemite Compatibility