22. Daily Usage - Till Count

Till counts are used by most retail locations to ensure that what the system says is being brought in is matching what is in the till at the end of the day, week and/or month.

22.1 What is a Till Count?

A till count is basically a way of determining how much cash is in the till at a given time. A till is always tied to a specific terminal. These counts are not able to be edited, however, they can be corrected with another till count. The purpose of these counts is to obtain the status of your cash to compare to your daily overview and to generate data for bookkeeping about trends in discrepancies between what the system thinks should be in the till and what actually is in the till.

22.2 Doing a Till Count

When you click on Till Count, it will bring up the Till Count window which will show what employee and what terminal this till is tied to. The first field will be the amount expected to be in the till. This number is derived by taking the amount counted from the last till count, subtracting the cash that has been given as change and adding in the cash payments you have received since the last till count. In the field labeled Counted in till, you are expected to enter the amount of cash you counted prior to entering this screen. If there is a difference, it will be listed as a discrepancy. Below the Discrepancy field is Deposited. Here, you will put the amount you have or will be taking from the till to deposit. This should automatically fill in the Remaining in till field with the difference between the Counted in till and Overage fields. This number, plus any cash payments received between now and your next till count will make up the Expected in till amount when you next perform this function.

22.3 Correcting a Till Count

Once a till count has been made, there is no way to edit it or delete it. If you have made an error, the way to correct it is by doing another Till Count to return the Expected in Till to its previous amount.